SERVICES

EMI is not just a premier manufacturer of specialized control products for the marine industry.  We proudly stand behind every product we make, with a highly skilled field service team, expert in-house repair capabilities and a versatile engineering team.  To request additional information or to schedule any of our services, please refer to the appropriate listing on our contact page. For information about EMI products, please visit our products page.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EMI offers expert in-house repair services for all of our products.  For products manufactured by EMI, all items are repaired in our facility, to our exacting standards. For products from our strategic partners, we will perform advanced diagnostics and either repair in-house or coordinate expedited repairs, directly with the OEM.

Before returning any item for repair, please obtain a Returned Materials Authorization (RMA) number, through RMA requests, on our  contacts page. Note that EMI cannot guarantee proper warranty consideration for equipment returned directly to our strategic partners, without first coordinating the returns, through us.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EMI proudly supports our products with a highly skilled team of marine electronic & hydraulic service technicians, ready to assist you with the following services, 24/7:

 

  • Light installation of our products and/or termination of field wiring.

  • Check-out of third-party installations and connections.

  • Field calibration of equipment and verification of performance.

  • Regulatory compliance verification, periodic testing and inspection.

  • Field troubleshooting and repairs for EMI equipment.

  • Preventive maintenance, scheduled or on request.

 

To schedule one of our field service technicians, please visit our contact page.

 

 

EMI stands ready to guide you through the proper selection, application and troubleshooting of our equipment.  In addition to our field services, we offer telephone & email support, whenever the need arises.  For assistance, please refer to Field Service & Technical Support, on our contacts page.

EMI's engineering team includes well experienced, on-staff mechanical engineers, electrical engineers, computer scientist, and drafters with sophisticated 2-D and 3-D CADD capabilities.  They make sure that EMI products are designed to meet all customer specifications and regulatory requirements, while still providing an excellent value and long service life.  Our engineering team is available to help solve difficult challenges, by applying existing products or creating custom solutions, as each situation dictates. Please use the system sales link on our contacts page, to find out how our engineering team can help you.

  • ELECTRICAL / ELECTRONIC DESIGN

  • MECHANICAL DESIGN

  • CONSOLES

  • HYDRAULICS

  • PLC PROGRAMMING

Engineering & Design

Manufacturing & Testing

Service & Product Support

ENGINE MONITOR, Inc., 191 James Drive West St. Rose LA, 70087 • +1 504. 620. 9800 Fax: +1 504. 620. 9801
www.emi-marine.com • [email protected] • © 2015 Engine Monitor, Inc. All rights reserved